Tag Archives: outage

Dealing with @Centurylink and their shit … #win @comcast #android

Get home and Internet isn’t working…
Power cycled router still nothing; rechecked settings and tried to force connect, nothing.
Call Qwest/CenturyLink … get automated answering system
Go through the steps; press 1, press 2, etc…
Tells me Internet is down in the area and they’re working on it, then it hangs up. -.-
Call back, force AI to put me to a real person…
Real person has no answers except it may take 24 hours to be fixed…
I ask her why? She has no answer, … so I complain about how often service goes down and all they ever say is sorry….
Long silent pause…. then she apologies…
I ask why should I deal with such shitty quality service and help when Comcast is better (though they’re tools of the government and a bit more expensive).
She hangs up on me… bitch…
I enable my free Android WiFi hotspot and go looking at Comcast’s Website
win